It is the company’s policy to provide our customers with high-quality, dependable service every time they allow us to complete any work for them.
To achieve this goal, our management system must be maintained and operated in accordance with ISO 9001; the procedures and processes outlined in the Company policy and procedures manual are there to help with that.
This is to help our customers have confidence in the service we provide; thus, the implementation of this quality policy is mandatory for all of our employees to ensure their understanding and complete implementation of the processes.
This quality policy has the full support of senior management and, in conjunction with our processes and procedures, ensures that all necessary activities are effectively controlled.
- Establish and maintain our quality system so that we can rigorously evaluate our strengths and weaknesses and effectively respond to improvement needs.
- Create and establish standards, objectives, and targets for all relevant areas of activity to ensure successful continuous improvement.
• Continuously monitor our progress with our customers using various key performance indicators.